Walmart – Redeeming a Warranty

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Is my product covered under a manufacturer’s warranty?

A limited manufacturer’s warranty is included free for certain categories of products, and may include an option to extend coverage up to 3 more years. When available on a specific product, extended coverage includes 100% of repair or replacement costs, including shipping costs for the exchange.

If you order extended warranties, you will receive information about fulfilling your warranty in a separate email, after the warranted item ships.


How do I make a claim against my manufacturer’s warranty?

If something happens to your product and it is still covered under the manufacturer’s warranty, you can contact the manufacturer to make the claim. Their contact information should be included in the packaging, but if you can’t find it, or if you need any help making this claim, call our Customer Service at 1-800-328-0402 and they will gladly help you in any way they can.

How do I cover my product under a Walmart Extended Warranty Plan?

The Walmart Extended Warranty Plan is tied into the Walmart Rewards MasterCard, so to cover a product under the Plan, start by signing up for Walmart Rewards MasterCard. You can ask any associate at a Walmart checkout counter for an application, and if you have any questions or concerns about the application process, you can always call Customer Service at 1-800-328-0402. After you have received your credit card, you can enrol in the Extended Warranty Plan by calling 1-888-331-6133. To learn more about the Walmart Extended Warranty Plan, visit Walmart Canada Financial  Services.

How do I make a claim against my Walmart Extended Warranty Plan?

If you would like to make a claim, call the Administrator of the plan, The Canada Life Assurance Company, toll-free at 1-866-995-8705, Monday-Friday between 8:00am and 6:00 pm E.S.T.

Will my product be fixed, replaced, or refunded?

On a per claim basis, the Cardholder is entitled to receive from the Plan Provider the least of the following benefits:

  • the cost of repairs;
  • the actual cash value of the purchased item immediately prior to the loss;
  • the replacement cost of the purchased item; or
  • the purchase price of the purchase item.

To view the full Extended Warranty Plan, click here.

Redeeming a Warranty at Walmart Info HERE

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