A company that will stand behind their product, thanks Cascade.
As worded by Cascade on their web site :
To receive your refund cheque by mail, please send in a stamped envelope with sufficient postage:
1) A completed Money Back Satisfaction Guarantee form (download the form below),
2) The original UPC from the Cascade® ActionPacs™ or Cascade® All-in-1 Pacs product purchased, and
3) The original receipt dated on or after 7/1/11 with the purchase price circled (within 30 days of purchase)
Canada Postal Station Office
Cascade Money Back Satisfaction Guarantee
2110 Kipling Ave
PO Box 434
Please allow 6-8 weeks delivery.